free shipping On order over $50
free shipping On order over $50

Return & Refund Policy

Begin Audio has *sound* policies to make buying earphones & headphones as smooth and simple a process for you, the customer. We won't lie, it breaks our heart every time a customer comes and tells us they don't like their new headphones as well as every time we've unknowingly sent them a defective product. This is why we've made three easy-to-understand policies based on the most common reasons for returns/cancellations:

Dislike Your New Headphone? 7-Day Test Drive, Return & Exchange

We understand that buying earphones and headphones requires personally listening to them. The way in which music is heard varies from person to person. Therefore, it is natural for a device to be absolutely loved by one and hated by another. This is why we have 7 Day Test Drive, Return and Exchange Policy. We let our customers try out their headphones or earphones extensively for 7 days allowing them enough burn-in time to know if they are completely satisfied with their purchase.